At Mountain Adventure Nepal Pvt. Ltd., we value your trust and are committed to safeguarding the privacy and security of our website visitors and customers. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the terms outlined in this policy.
Information We Collect
- Personal Information:
We may collect your name, email address, phone number, and billing address when you voluntarily provide them to us, such as when making a booking or subscribing to our newsletter. - Payment Information:
We process payments securely and in compliance with applicable laws and industry standards. Please note that payment details, such as credit card information, are not stored on our servers. - Automatically Collected Information:
When you use our website, we may automatically gather data such as your IP address, browser type, device information, and browsing activity. This information helps us improve our website and enhance your experience. - Cookies and Tracking Technologies:
We use cookies and similar tools to track your interactions with our website. These small files help us recognize you, customize your experience, and store your preferences. You can manage cookies through your browser settings or opt-out of certain tracking.
How We Use Your Information
- Providing Services:
We use your personal information to process bookings, communicate with you, and deliver the requested services, including sending itineraries, booking confirmations, and updates about your travel arrangements. - Personalization:
Your information helps us tailor our website, recommendations, and content to your interests and preferences. - Marketing Communications:
With your consent, we may send promotional emails or newsletters about our travel services, offers, and upcoming adventures. You can opt-out anytime using the instructions in the email or by contacting us directly. - Legal Obligations:
We may use your information to comply with legal requirements or to protect the rights, safety, and property of our customers, staff, and company.
Information Sharing and Disclosure
- Trusted Third-Party Providers:
We may share your personal information with trusted third-party providers who assist us with website operations, payment processing, data analysis, or service delivery. These providers are required to keep your information secure and confidential. - Legal Compliance:
Your information may be disclosed to comply with laws, regulations, or legal processes, or to protect our rights and the safety of others. - Business Changes:
In case of a merger, acquisition, or sale of the company, customer information may be transferred. If such an event occurs, we will notify you via email or through a prominent notice on our website.
Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or misuse. However, please note that no transmission or storage method is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
- Access and Update:
You have the right to access or update your personal information. Contact us using the details below for assistance. - Opt-Out:
You can opt-out of marketing communications by following the unsubscribe link in our emails or reaching out to us directly. Please note that you may still receive transactional or service-related emails.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Mountain Adventure Nepal Pvt. Ltd.
Email: [email protected]
Phone: +9779818911461
Address: Kathmandu, Nepal